Privacy Policy

Effective Date: [Insert Date]

1. Overview

PolicyDoctor LLC (“PolicyDoctor,” “we,” “our,” or “us”) provides a secure document vault designed to help you store life insurance documents and help ensure your beneficiary has access to the information they need when it matters most.

Your privacy and trust are central to how this product is built. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

2. Information We Collect

We collect only the information necessary to operate your vault and deliver the service.

Account Information

  • Name
  • Email address
  • Phone number (if provided)

Vault Information

  • Life insurance documents you upload
  • File metadata such as file name, upload date, and document type

Beneficiary Information

  • Name
  • Email address
  • Phone number (if provided)

Usage Data

  • Basic activity logs, such as document uploads and system events

3. How We Use Your Information

We use your information strictly to operate and improve your vault.

This includes:

  • Storing and securing your documents
  • Allowing your designated beneficiary to access information when appropriate
  • Maintaining system activity records
  • Sending important service-related notifications

We do not use your data for advertising or profiling.

4. SMS Communications

If you provide your phone number, you may receive SMS messages related to your account.

These may include:

  • Vault-related notifications
  • System status updates
  • Beneficiary-related alerts

Message frequency may vary. Standard message and data rates may apply.

You can opt out at any time by replying STOP. For help, reply HELP.

5. Your Data Is Not Sold

Your privacy is a core part of this product.

We do not sell or share your personal information with third parties for promotional or marketing purposes.

We may share limited information only with service providers necessary to operate the platform, such as:

  • Cloud storage providers (for example, AWS S3)
  • Messaging providers used for SMS delivery

We will not share or sell your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and vendors who assist in the delivery of text messages.

6. Data Security & System Reliability

We take both security and reliability seriously.

Your data is stored using industry-standard security practices, including:

  • Secure cloud storage
  • Access controls
  • Encrypted data transmission

In addition, PolicyDoctor maintains regular system backups at least every 24 hours.

This means:

  • Your documents are preserved even in the event of an unexpected system issue
  • You will not need to re-upload your documents due to data loss
  • Your beneficiary’s access to critical information is protected over time

This backup process is designed to help ensure that your vault remains available and intact when it matters most.

While no system can guarantee absolute protection against all risks, we are committed to maintaining a reliable and resilient infrastructure for your data.

7. Data Retention

We retain your data only as long as your account is active or as needed to provide the service.

You may request deletion of your account and associated data at any time.

8. Your Rights

You have the right to:

  • Access your information
  • Update or correct your information
  • Delete your account and associated data

To make a request, contact us at: support@policy-doctor.com

9. Changes to This Policy

We may update this Privacy Policy from time to time as the product evolves.

If we make material changes, we will notify you through the platform or via email.

10. Contact

If you have any questions about this Privacy Policy, you can contact us at:

PolicyDoctor LLC
Virginia, United States
support@policy-doctor.com