Your family’s information deserves strong protection.
PolicyDoctor holds the information your family will need one day, giving you true peace of mind knowing they will be able to access everything you've worked for.
That information should be easy for your family to find, but hard for anyone else to reach.
We use several layers of protection to help keep your account and information safe.
How PolicyDoctor is protected
LayeredThese are the general protections built into PolicyDoctor — not a live feed of your personal account.
We block harmful traffic early
PolicyDoctor only allows internet traffic from the English-speaking countries we serve.
98% of bot attacks come from outside English speaking countries.
Blocking that traffic at the network level means most of it never reaches PolicyDoctor at all.
Known attackers are blocked
Our network checks visitors against an updated list of computers and internet addresses linked to attacks.
When a known threat tries to connect, it is blocked before it can reach your account.
The threat list is updated as new attacks are found.
Your account is protected
PolicyDoctor supports email and password sign-in, with optional passkeys for faster access on supported devices.
A passkey uses your trusted device, fingerprint, face, screen lock, or password manager — nothing extra to remember or type.
You can add a passkey from your account settings at any time.
Fingerprint and face checks happen on your own device.
We check our software for security problems
We scan PolicyDoctor’s code and software for known security problems.
Security checks run before changes are released.
If a serious problem is found, it must be fixed before that change can move forward.
Access is controlled
Your information is not open to everyone in your family.
You choose who receives access.
Trusted people only receive the access PolicyDoctor gives them for their role.
One customer cannot see another customer’s information.
Your information is not for sale
We do not sell your information. We do not use it for advertising. We do not share it without permission, except when required to operate the service or comply with the law.
Never sold
Your information is never sold to anyone, for any reason.
Never used for ads
Your information is never used to target or show advertising.
Never shared without permission
Except when required to operate the service or comply with the law.
Our Security Commitment
Your information belongs to you.
PolicyDoctor will never sell your information, use it for advertising, or give a trusted person access without your permission.
We use passkeys, permission-controlled access, network protection, and regular security checks to help keep your information safe.
If you ever have a security concern, you will receive direct help from PolicyDoctor—not an automated support loop.
Direct Security Support Guarantee
When you report a security concern, PolicyDoctor will personally respond within one business day and work with you until the concern is addressed.
No company can promise that attacks will never happen
Any company that promises perfect security is not being honest.
We promise something more useful: strong protection, clear communication, fast action, and accountability when the failure is ours.
Questions about security?
Contact us at support@policy-doctor.com.
Please do not include passwords, recovery codes, private keys, or other account credentials in your message.
Contact PolicyDoctor